Privacy Policy

Privacy Policy (NeuAge Records LLC)

Effective Date: 13 February 2026
Company: NeuAge Records LLC (“NeuAge Records”, “we”, “us”, “our”)
Website: neuagerecords.com
Apps: SleepButton and other NeuAge Records applications (“App” / “Apps”)

1) Overview

NeuAge Records LLC respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or our mobile applications.

2) Information We Collect

We may collect the following types of information depending on how you interact with our services:

A. Information you provide

  • Contact details (such as name and email) when you contact us for support or business inquiries.

B. App and device information

  • Device type, operating system version, app version, language, and general device identifiers (for example, a non-personal device ID used for analytics or crash reporting).

C. Usage data

  • Basic interaction data, such as screens viewed, features used, and session duration.
    (We use this to improve performance and user experience.)

D. Subscription and purchase information

  • If you subscribe in our apps, purchases are processed by Apple (and/or Google).
    We do not receive or store your full payment card details. We may receive purchase status (e.g., active subscription, expiration date) from the platform for access control.

3) What We Do Not Collect

Unless explicitly stated otherwise, we do not intentionally collect:

  • Sensitive personal data (health data, biometric data, etc.)
  • Precise real-time location data
  • Contacts, photos, or microphone recordings

4) How We Use Information

We use collected information to:

  • Provide and operate our services (including subscription access)
  • Improve and maintain app performance and stability
  • Respond to support requests and communications
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal obligations

5) Analytics, Crash Reporting, and Service Providers

We may use third-party service providers to help us operate and improve our services (for example, analytics or crash reporting providers). These providers may process limited data on our behalf to:

  • Measure app performance
  • Diagnose crashes and technical issues
  • Improve product experience

We only share information with providers as needed to provide these services and we require them to protect the information.

6) Data Sharing

We do not sell your personal information.

We may share information only:

  • With service providers working on our behalf (as described above)
  • If required by law, legal process, or governmental request
  • To protect the rights, safety, and security of NeuAge Records, our users, or the public
  • In connection with a business transfer (e.g., merger, acquisition), where permitted by law

7) Data Retention

We keep information only as long as necessary for:

  • Providing our services
  • Meeting legal, accounting, or reporting requirements
  • Resolving disputes and enforcing agreements

Retention periods vary depending on the type of data and the purpose.

8) Children’s Privacy

Our content may be suitable for families, but our services are intended to be used by parents/guardians. We do not knowingly collect personal information from children without parental consent.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

9) Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to or restrict certain processing

To make a request, contact us using the details in the “Contact” section.

10) International Transfers

If you access our services from outside the United States, your information may be processed in the United States or other countries where our service providers operate. We take reasonable steps to protect information during such transfers.

11) Security

We use reasonable administrative and technical measures to help protect information. However, no system is 100% secure, and we cannot guarantee absolute security.

12) Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Material changes may be communicated through the website or app where appropriate.

13) Contact Us

If you have questions about this Privacy Policy, contact:

NeuAge Records LLC
Email: info@neuagerecords.com